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Workplace communication

Write a meeting agenda that earns the meeting

An agenda should tell people why they are meeting, what they need to prepare and which outcome the time is meant to produce.

A weekly planner and tablet arranged on a desk

‘Project update’ is a topic, not yet a reason to gather people. Before writing an agenda, finish the sentence: ‘By the end of this meeting, we need to…’ If the answer is only to hear information that could be read, consider whether a written update would serve the purpose.

Turn topics into questions

A question gives each item a direction. ‘Which of the two launch dates can we support?’ is easier to prepare for than ‘Launch discussion’. It also helps the facilitator recognise when the item has reached an outcome. Not every question needs a decision, but the agenda should distinguish exploration from approval.

Under each important item, note the person introducing it and the desired result. Keep this short. The agenda is not the presentation itself. Link to any document participants need to read and explain which part deserves attention. Sending a long attachment without a reading request is not meaningful preparation.

Allow time according to the complexity of the exchange, not the number of lines in the agenda. A status item may need two minutes; a choice with competing constraints may need most of the meeting. Put the necessary decision before optional updates so that the group does not reach it only as people begin to leave.

Invite the people who can contribute

Check whether the required decision-maker will attend and whether the people with relevant information have enough notice. A meeting that cannot reach its stated outcome should be reframed or postponed. Do not invite a large group simply because the topic might interest them; share the outcome with people who need awareness but have no role in the discussion.

For a hypothetical design review, preparation might be: ‘Read the two proposed page structures and note which better supports the first-time buyer. We will choose a direction, not approve final wording.’ That boundary prevents the meeting from drifting into line editing when the structure is still open.

Leave room to confirm decisions and actions at the end. If an unexpected issue appears, decide whether it changes the meeting's purpose or belongs in another conversation. An agenda should guide the exchange without pretending that every useful discussion can be predicted.

After the meeting, compare the outcome with the stated purpose. If the agenda repeatedly promises decisions that cannot be made, investigate the missing preparation or authority. A shorter agenda is not automatically better; one that leads to a usable outcome is.